How to Fix: PS5 Black Screen

Written by Tijana Streaming / Gaming

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One of the world’s most popular gaming consoles - the PlayStation, just recently released its newest series, the PS5.

Up until now, 17.5 million units have been sold, which made the newest console a big hit and a huge success.

However, several user reports have been placed lately regarding the same issue - the PS5 getting stuck on the black screen after the PlayStation logo pops up, or the PS5 not showing any signs of activity at all.

Since this is not an issue for a single individual, but rather a big number of users have reported experiencing the same issue, there’s a high chance that this might be due to a bug in the PS system.

Luckily, due to a large number of reports about the same issue, several methods and solutions surfaced on the Internet about how to fix the PS5 Black Screen.

Hence, if you’re one of the PlayStation owners that are having the same issue, we have some good news.

Check out the methods below, and get your console up and running in no time!

Why am I having the black screen issue on my PS5?

According to several user reports, the most common ‘symptoms’ are a black screen reloading after an update, a black screen after the PS logo shows up, and a PS5 white light with a black screen.

Below, we’ll list the several most common causes of the black screen:

  • Faulty power cable
  • Faulty HDMI Cable
  • HDMI port damaged
  • Software issue after updating
  • Hardware issues

However, we also have the most common solution to this problem. For most users, the problem was due to the PS5 output resolution being higher than what their TVs could handle, which is what caused the black screen to appear. To lower the output resolution, boot the PS5 in safe mode, go to ‘Change Video Output’, click on ‘Change Resolution’, and lower it.

If this easy fix didn’t work for you, don’t worry. Check out the other methods below.

How do I stop my PS5 from showing a black screen?

Since there might be several different causes for this issue, we’ll list the most common ones below, and how to fix them.

Issue 1: Changing the TV

We already mentioned this one above. Apparently, when you move the PlayStation from one TV to another, the console doesn’t automatically adjust to the TV resolution, which is why you’re having this issue. Follow the steps mentioned above to change the resolution and remove the blank screen.

Issue 2: Faulty HDMI cable

It may sound simple, and you might think you’d notice if the cable was broken, but it’s a bit more complicated. Cables are quite sensitive, and the smallest issue on the inside of the cable that can’t be seen from the outside can cause all types of issues, one of them being a black screen, even though everything seems fine.

Try switching the cable to a different one to make sure nothing is wrong with the HDMI cable.

Issue 3: The power cord

An even simpler issue, but also a common cause for the black screen. Unplug the power cable, and plug it back to make sure you have everything connected properly.

Issue 4: TV Power cable not connected properly

If you’re not using the TV too often and you’re in a guest room, make sure that everything is connected properly. It happens quite often for the power cord to not be put in all the way, which results in a black screen.

How to boot the PS5 in ‘Safe Mode’ to lower the resolution

  1. First, you need to power off the console. The yellow light means ‘Rest Mode’, and the green light means the console is ‘On’. No light will show up when the console is ‘Off’.

Note: To power off the console, press and hold the power button on the controller until you hear two beeps.

  1. After it’s been turned off, to put it in ‘Safe Mode’, is by turning it on, meaning pressing the power button, and holding it until you hear the second beep.
  2. Use your USB cable, since the wireless connection doesn’t work when ‘Safe Mode’ is activated. After connecting the USB cable, click on the PS button to boot the console into ‘Safe Mode’.